Sony WH-1000XM4 outlet online sale Wireless Industry Leading Noise Canceling Overhead wholesale Headphones with Mic for Phone-Call and Alexa Voice Control, Black online sale

Sony WH-1000XM4 outlet online sale Wireless Industry Leading Noise Canceling Overhead wholesale Headphones with Mic for Phone-Call and Alexa Voice Control, Black online sale

Sony WH-1000XM4 outlet online sale Wireless Industry Leading Noise Canceling Overhead wholesale Headphones with Mic for Phone-Call and Alexa Voice Control, Black online sale
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Brand
Sony
Color
Black
Connectivity Technology
Wireless
Model Name
WH1000XM4/B
Form Factor
Over Ear

  • WH1000XM4
  • Carry Case
  • Charging Cable USB-C
  • Audio Cable for Wired Connection

  • WH1000XM4

    Industry-leading noise canceling headphones

    Intelligent headphones with mic and Alexa voice control

    Industry-leading Digital Noise Cancellation

    Hear every word, note, and tune with incredible clarity, no matter your environment. These headphones feature additional microphones that assist in isolating sound while talking on the phone, resulting in improved phone call quality and the reduction of even more high and mid frequency sounds.

    Engineering better noise cancellation

    Dual Noise Sensor technology, featuring two microphones on each earcup, captures ambient noise and passes the data to the HD Noise Cancelling Processor QN1. Using a new algorithm, the HD Noise Cancelling Processor QN1 then applies noise cancelling processing in real time to a range of environments.

    Sony Noise Canceling Wireless Headphones

    WH-1000XM4

    WH-XB910N

    WH-CH710N

    Description

    Sony’s intelligent industry-leading noise canceling headphones with premium sound elevate your listening experience with the ability to personalize and control everything you hear. Get up to 30 hours of battery life with quick charging capabilities, enjoy an enhanced Smart Listening feature set, and carry conversations hands-free with speak-to-chat.

    Features & details

    Features

    • Industry-leading noise canceling with Dual Noise Sensor technology
    • Next-level music with Edge-AI, co-developed with Sony Music Studios Tokyo
    • Up to 30-hour battery life with quick charging (10 min charge for 5 hours of playback)
    • Touch Sensor controls to pause play skip tracks, control volume, activate your voice assistant, and answer phone calls
    • Speak-to-chat technology automatically reduces volume during conversations
    • Superior call quality with precise voice pickup
    • Wearing detection pauses playback when headphones are removed
    • Seamless multiple-device pairing
    • Adaptive Sound Control provides a personalized listening experience
    • Updated design relieves pressure for long-lasting comfort

    Product information Black

    Product Warranty: For warranty information about this product, please click here
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    Product guides and documents

    Troubleshooting Guide (PDF)
    User Manual (PDF)
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    What''s in the box

    See more
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    Inspiration from this brand

    Sony
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    The next level of resolution has arrived. (The Sony Alpha a7R IV full-frame mirrorless camera.)
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    Ask Google to find the latest action movies on the #Sony4K X85J 4K HDR LED TV with native 120Hz refresh rate.
    The next level of resolution has arrived. (The Sony Alpha a7R IV full-frame mirrorless camera.)
    All you need to get started. (The Sony Alpha a7 II full-frame mirrorless camera + 28-70mm kit lens.)
    Step up to an even bigger screen. The VPL-VW325ES 4K HDR Sony Projector that sizes up to 200".
    Make big scenes even bigger with the VW325ES 4K HDR Home Theater Projector.
    Perfection for all. (The Sony Alpha a7 III full-frame mirrorless camera.)
    Powerful camera features in a to-go package. (The Sony RX100 VII premium compact camera.)
    Bring the theater audio experience home. 👉DH790 7.2ch Home Theater AV Receiver with Dolby Atmos 👉 CS3 Hi-Res Floorstanding Speakers 👉CS8 Center Channel Speaker 👉CSE Dolby Atmos® Enabled Speakers 👉CS9 Active Subwoofer with Bass Reflex
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    Customer Questions

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    Q: Whats better from the xm3 to to the xm4 is it even worth it.

    A: Hi James,

    Thank you so much for your interest in our newest Industry Leading Noise Canc…

    Manufacturer Sony Support USA | 1 year ago

    Q: Can you use the noice cancelling without playing music?

    A: Hi Someone,

    Thank you so much for your inquiry in our newest Industry Leading Noise Can…

    Manufacturer Sony Support USA | 1 year ago

    Q: Will these work with ps5 or ps4?

    A: The WH-1000XM4 are the best headphones you can buy for use with PS4 or PS5. The Pulse 3D W…

    A. | 9 months ago

    Q: Will the mic be disabled when I use the 3.5 mm cable?

    A: Hi grae.b, the three WH-1000XM4 voice pickup microphones located on the left earcup work o…

    Manufacturer Sony Support USA | 1 year ago

    Customer reviews

    4.7 out of 54.7 out of 5
    22,735 global ratings

    Top reviews from the United States

    Dennis
    2.0 out of 5 starsVerified Purchase
    Great sound, but several issues make it a no-go for me. Sticking with my Bose QC 35 Series I
    Reviewed in the United States on August 20, 2020
    Color: Black
    I have owned the Bose QC 35 series I (the originals) for four years now, and just recently replaced the ear pads since they finally deteriorated. I figured after four years there has to be some serious improvements in noise cancelling technology, and since the WH-1000XM3... See more
    I have owned the Bose QC 35 series I (the originals) for four years now, and just recently replaced the ear pads since they finally deteriorated. I figured after four years there has to be some serious improvements in noise cancelling technology, and since the WH-1000XM3 model got so many good reviews I figured these would be awesome. So I pre-ordered them.

    I pulled them out of the box and followed the very quick connect process of downloading the app and using it to pair to my phone. It downloaded a firmware update automatically while I fiddled around with some settings briefly and listened to some music. Super easy, awesome.

    The sound is very impressive. Punchy kick drum (I listen mostly to rock/metal) and nice bright sound. I quickly settled on a slightly customized version of the included Bright preset.

    But things quickly went downhill from there.

    After using the headphones for a bit, the touch controls became frankly annoying and easily susceptible to mistakes (I triggered track skips multiple times just by removing and putting the headphones back on). The volume adjustment is especially tedious...if you want to raise or lower the volume significantly you have to swipe it up or down a large number of times because the volume adjustment is done in small increments. With the Bose QC 35 and its dedicated buttons, you just quickly push the buttons. Simple.

    I spent about 20 minutes trying to figure out how to pair the headphones with my laptop, reading the guide in the app and doing some web searching, thinking it must be provided by one of the two dedicated buttons like on the Bose QE 35s. Nope. It must be done with the app. In fact, everything has to be done with the app except whatever you have the custom button configured to do, and the power. On the Bose I just have to slide the power button, and it goes into pairing mode. Simple.

    The above are honestly smaller issues that you could probably put up with since the sound these produce is so good. However, the deal breaker for me was when I connected them with the included wire to the controller on my Roku Ultra to enjoy some TV time after a long day. I always watch movies and TV with headphones. To my horror they produced a clearly audible hissing sound that is incredibly distracting. I turned them off and on again, disconnected and reconnected the cable. No change, still the hissing sound. My Bose don''t produce this sound. Ugh.

    After listening to them for a couple hours I had a slight headache and felt fatigued, almost nauseous. I know some people are affected differently by the noise cancelling technology, but I don''t get this from my Bose, even after listening to them all day.

    Additionally, speaking of noise cancelling, I compared my Bose QC 35s to these, and I couldn''t tell the difference between the noise cancelling. They sound the same to me. :shrug: I''m sure you could tell the difference with laboratory equipment though.

    All-in-all the sound these produce is really good, and the noise cancelling is great (although I can''t tell the difference from my Bose QC 35 Series I). But they have 1) lots of annoyances in the touch controls instead of dedicated buttons, 2) the fact that the app is required to do everything (including pairing) except turning them off and activating the custom button, 3) the hissing on the wired connection to my Roku Ultra, and 4) the fatiguing after listening to them.

    I''ll be returning them.
    1,372 people found this helpful
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    Pixel
    5.0 out of 5 starsVerified Purchase
    Comfort, noise canceling, and quality. UPDATE 13 Nov 2020
    Reviewed in the United States on August 20, 2020
    Color: Black
    Download Sony Headphone Connect App, open box, turn on headphones (bottom of left headphone on/off switch), using Sony Connect App, connect and paired new headphones. - My headphones were 100% charged out of box. - Many features in Sony Connect App, matter of your... See more
    Download Sony Headphone Connect App, open box, turn on headphones (bottom of left headphone on/off switch), using Sony Connect App, connect and paired new headphones.
    - My headphones were 100% charged out of box.
    - Many features in Sony Connect App, matter of your preference and use. I do think the app is solid and useful for my use of these headphones.
    - My headphones firmware updated automatically -be patient, process took several minutes. Initial impression; very comfortable, really good noise canceling and sound quality.
    - Voice clarity on both ends is outstanding.
    - Easily connected two iPhones, my experience switching between them was seamless.
    - Used ear profile in-app feature to analyze my ear shape for 360 Reality Audio setup.
    - Able to connect to MacBook Pro (2020 version) directly via Bluetooth with no issues.

    UPDATE: >30 hours of iPhone X, 8, and Bluetooth MacBook Pro connection.
    - The phone call quality is awesome (you can hear
    - No video lag/latency on FT and Zoom calls.
    - I have found the connection at times can be a bit cumbersome when having two devices connected and receiving calls, it might be a setting or how I am picking up the call --directly from the phone or double-tapping on the headset.
    - Great noise suppression to the wind, outside city/road-noise, etc... No reported issues with other people on calls with me. Always told call quality was very crisp and clear... my experience, much better than Apple Airpod Pro for suppression of noise for callers on the other end.
    - I have also now used these headphones for Bluetooth connection to Nvidia Shield connected to my TV for over 16 hrs. Easy direct connection directly from Nvidia Bluetooth Settings. TV and Movie surround sound is great, you can hear the slightest sounds.

    Bose 700 vs. Sony WH-1000XM4
    - Seamless connection - prefer SONY
    - Comfort - prefer Sony
    - Headphone sound controls - prefer Bose. Sony touch control works ok but the Bose increase/decrease volume seems to work better on Sony
    - Noise-canceling for me, both performed in a similar way
    - Call quality, for me, both performed in a similar way

    I Will continue to test and use Bose but the feel of the headset on my head is not as comfortable as Sony.

    UPDATE: Running 7.3 Update
    - Not sure if related but the initial bluetooth connection and subsequent connections are problematic;
    - I have had to reconnect several times via the app and my phone needs to be very close to the headset;
    - Once I am connected it has worked but I have had to repeat the process a few times now;
    - Additionally, after significant use, the touch controls are a nice feature but not ideal under some circumstances. For example, if you have a hoodie on, jacket with hood, etc... touch control is sensitive and fabric, cord, ect... will effect the touch controls.
    - I am running iphone X with latest iOS, should be receiving iphone 12 Pro this eve and will update with any new comments.

    UPDATE April 2020: been using these headphones for several months now. Running and walking are great however, the Touch Sensor Control is not ideal for me, especially when using while exercising. I find the controls/sensor unforgiving and one misstep can restart a song and or podcast, other than they continue to work very well.

    Used these headphones for a extended 12+ hrs flight and another 9 hour flight.. great noise canceling and sound. Hooked up directly to Qatar Qsuite entertainment system with provided cable, sound quality was excellent.
    682 people found this helpful
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    ohhimark
    5.0 out of 5 starsVerified Purchase
    SOOOO happy with my decision
    Reviewed in the United States on August 19, 2020
    Color: Black
    So I was stuck between last year''s M3 and the Bose 700. I saw these were coming out and wasn''t sure. I did more research and was leaning towards the 700''s to save money. I am primarily using these for WFH (music/calls) and the mic on the 700''s is said to be amazing. As I... See more
    So I was stuck between last year''s M3 and the Bose 700. I saw these were coming out and wasn''t sure. I did more research and was leaning towards the 700''s to save money. I am primarily using these for WFH (music/calls) and the mic on the 700''s is said to be amazing. As I researched I googled around and found that Bose has been having weeks of software issues and didn''t want to get into that. I almost pre-ordered the M4''s but decided to sleep on it because it didn''t make a difference being in a queue. Finally one day, I found a YouTube video on the M4 and all my concerns were already addressed. I was sold.

    Yesterday (Aug 18th) these arrived at my door and I was on calls ALL DAY. They were perfect. Today, I get to enjoy music and silence –– HIGHLY RECOMMENDED.
    395 people found this helpful
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    H. Akan
    1.0 out of 5 starsVerified Purchase
    What have I done to deserve this?
    Reviewed in the United States on October 20, 2020
    Color: Black
    I have one of the oldest versions of these headphones. As I am a wage slave there was no justification for splurging on a headphone of this price range when I bought this. I do not recall the thought process that went into the initial purchase decision. (I suspect no... See more
    I have one of the oldest versions of these headphones. As I am a wage slave there was no justification for splurging on a headphone of this price range when I bought this. I do not recall the thought process that went into the initial purchase decision. (I suspect no thought went into it. But let''s not dwell on the mistakes of the past impede us...)

    I am a product of the western education; as a result, I am a nihilist. As such, life has very little to offer other than sex, food and displaying superiority over my fellow men with the hope of getting more of the former two.

    Last week, as I was feeling especially oppressed by the thoughts of existentialist angst, I felt a sudden urge of something missing in my life, perhaps goaded by the Prime Day Sale on Amazon. So I decided to buy a newer (nay, the newest) version of the headphones, compounding my earlier folly.

    I, like many before me, made the assumption that if something is newer it ought to be better. I have found that this headphone shows no distinct superiority over it''s predecessors excepting being shinier and more expensive. In fact, my older version of the headphone is better in terms of built quality and response time.

    If you are a like me: That is, a fool who hasn''t got $300 to waste but in possession of the earlier version of these headphones. I urge you not buy this since it is in no way better than the earlier headphones.

    Goodbye dear public.

    “You! Hypocrite lecteur! – mon semblable, -mon frère!”
    347 people found this helpful
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    Tayne
    4.0 out of 5 starsVerified Purchase
    Best headphones I''ve ever owned but -1 star for several minor usability issues
    Reviewed in the United States on August 23, 2020
    Color: Black
    As of about three years ago, I was an earbuds guy. The wireless over-hear headphones I had tried previously never could approximate the kind of audio immersion you get when you wedge little speakers directly into your ear canals. I never found over-hear headphone noise... See more
    As of about three years ago, I was an earbuds guy. The wireless over-hear headphones I had tried previously never could approximate the kind of audio immersion you get when you wedge little speakers directly into your ear canals. I never found over-hear headphone noise cancellation to work that well - often, turning it on would create more noise than it cancelled, compromising audio quality and, well, just sucking generally. Not to mention the inconsistent and typically non-intuitive affordances for powering on/off, pairing, and controlling playback on these things.

    But then I picked up a pair of Sony''s WH-H900N noise cancelling wireless headphones. I basically fell in love with them on day one and used the heck out of them over the past 3 years. So, now I''m an over-ear headphones guy. Specifically, THIS line of over-ear headphones that Sony is putting out.

    I still love my H900Ns. But we all know that in tech a lot can change in 3 years time. In fact, I was about to upgrade to the WH-1000XM3s a few months ago but held off after learning about the imminent release of the M4s. So I waited. Then I pre-ordered. Yesterday, I received them.

    I''ve now had about 24 hours to toy around with them and I''m already prepared to say that these are clearly the best headphones I''ve ever owned. Which is to say: They''re everything I love about my WH-900Ns, but better:

    - They''re noticeably lighter, and based on about 5 hours of use I''m convinced they''re more comfortable to wear
    - Sound quality is significantly better. I didn''t actually expect this amount of improvement, but it''s definitely noticeable at both low and high end. Separation of layers is particularly amazing: vocals shine with total clarity, heavy bass tracks shake and vibrate my skull without any noticeable distortion; high-hats and snares are crisp and clear. Very happy with this so far, which i should mention is just using the default settings with songs downloaded from Spotify. I''m looking forward to optimizing further with custom equalizer settings in the sound connect app.
    - Small thing but the semi-hardshell case with dedicated accessory storage (pictured) is really nice to have (900Ns just came with a bag...)
    - Clarity of phone calls - both input and output (i.e., the mic works well) - is excellent. This is key as I plan to use these to listen to music and take meetings while WFH for the foreseeable future. The 900Ns were also very good in this regard, but the ability to connect to both my work computer and my mobile device simultaneously will really help me out during the work week.

    CONNECTING TO TWO DEVICES SIMULTANEOUSLY

    One of the issues is figuring out how to connect to these things to two devices at the same time. Given that this is a new and much-anticipated feature, I would have thought Sony would have thought to make it crystal clear to new users how to actually do this. Maybe I missed it, but I couldn''t find instructions for how to do this. Here are the steps I discovered through trial and error that allowed me to simultaneously connect to both my iPhone and Mac Mini:

    1. You may have to enable the feature from within the Headphones mobile app. For me, it was disabled. See photo I uploaded showing the relevant part of the application.
    2. You need to first pair the headphones to each device separately before it is possible to connect to them simultaneously. As far as I can tell, there is no way to put the headphones in pairing mode when they''re connected to a device.
    3. Then, when the headphones are connected to one of the devices, you should be able to connect your second device to the headphones using the second device''s bluetooth preferences.
    4. If the second device successfully connects, you''ll hear a voice notification through the headphones: "Bluetooth device 2 connected". You''ll also see two devices listed under the "Status" tab of the Headphones Connect application.

    Not a big deal, but seems silly that something like the above wasn''t just in Sony''s own documentation.

    OTHER MINOR GRIEVANCES AND NITPICKS

    It seems that the only way to get the most out of these is to use them with your Android or iOS device. This is because a lot of functionality - such as the ability to customize sound - is only available on iOS/Android devices with the Sony Headphones Connect application. The iOS app is decidedly intended for use on iPhones - it only runs in portrait orientation, making it a pain to use on my iPad (which I almost always use in landscape orientation). But the worst thing about this is that I can''t customize anything when listening on a MacOS device, which these days is a lot of the time. Fortunately, these sound excellent even with the default settings - just wish the capabilities of these headphones wasn''t dependent on which device I was using them with.

    Final minor grievance (for now) is this adaptive sound control feature that Sony got me to try out. It requires location sharing and by default fires annoying and surprisingly frequent notifications on my iPhone about how it''s apparently adapting to my ambient environment. I figured out how to mute the notifications but still need to figure out how to shut the feature off entirely, which I frankly have had enough of. My advice is to opt out of this feature when you first set your headphones up. Very disruptive with totally unclear benefits.

    FINAL WORD (FOR NOW)

    Again, best headphones I''ve ever owned, and I''m very happy with my purchase. But the minor issues I describe above, combined with the high cost of these things, were enough to knock a star off my rating. Buyer beware :)
    259 people found this helpful
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    Bros
    1.0 out of 5 starsVerified Purchase
    Very good but still has flaws!
    Reviewed in the United States on September 14, 2020
    Color: Black
    Sony WH-1000XM4 Wireless Industry Leading Noise Canceling Overhead Headphones with Mic for phone. PROS : 1) Best noise cancelling on the current market Period in all frequencies. 2) Sound quality incredibly balanced & adjustable with the App to... See more
    Sony WH-1000XM4 Wireless Industry Leading Noise Canceling Overhead Headphones with Mic for phone.

    PROS :
    1) Best noise cancelling on the current market Period in all frequencies.
    2) Sound quality incredibly balanced & adjustable with the App to individual taste
    3) Exceptionally comfortable, only beaten by the Bose 35s
    4) Excellent connectivity stable connection with 2 devices at once
    5) 30 hours battery life

    CONS:
    1) No AptX LL. This is a reason for me to send them back since I watch movies with head phones. In this day & age we need low latency to watch video content.
    This is unforgivable since Sony was notified in their previous version the WH-1000XM3 it was a must.
    2) Wind turns the ambient sound feature on & off. This is beyond annoying. Thank goodness it can be turned off
    3) If it''s windy one can hear wind in a phone conversation. This is not a problem with the Bose 700s
    4) The ears will get quite warm if the headphones are worn for long periods.
    5) I''m still not a fan of the swipe controls. They can be glitchy. For instance when trying to turn volume up or down, sometimes it pauses the music & other times it switches to the next track.

    Overall Sony has improved the WH-1000XM4 from the previous generation but it could be better, much better with a few tweaks & recommendations above to become the ultimate noise cancelling bluetooth headphones on the market.

    ****EDIT**** I had to send the unit back because the automatic quick attention mode where human voices turn the music off went hay wire. Every sound started to turn the unit off. It didn''t matter in the app if that feature was on or off, it kept doing it. This is a major flaw in the design. I DO NOT RECOMMEND this model. It''s frustrating beyond belief....Now I star
    246 people found this helpful
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    A. Frazer
    3.0 out of 5 starsVerified Purchase
    I will keep them... but they do not meet the outlandish reviews that I read
    Reviewed in the United States on September 14, 2020
    Color: Black
    Here''s my honest review. I apologize if it''s going to be long, or if I offend your own opinions. First, I''m not an audiophile. I usually listen to YouTube and Spotify on my Windows computer through a $50 pair of headphones. But I do know what excellent sound... See more
    Here''s my honest review. I apologize if it''s going to be long, or if I offend your own opinions.

    First, I''m not an audiophile. I usually listen to YouTube and Spotify on my Windows computer through a $50 pair of headphones. But I do know what excellent sound should sound like. My dad taught me that when I was young.

    Second, I never thought I would ever spend $350 on a pair of headphones. But with COVID-19 forcing me to work from home, I just can''t function with the noise from the neighbor''s landscapers (two neighbors, two interruptions per week) and another neighbor''s yard construction going on. I stumbled upon multiple reviewers practically wetting their pants over how fantastic the NR in these headphones was. And since I''m always getting the headphone cord tangled up in my chair, I though I would go for high-end Bluetooth headphones.

    My review:

    These headphones are very comfortable. I don''t understand how anyone could wear them for eight hours, and they''re not as easy to wear as my $50 Plantronics headsets. But they are very lightweight for cans. I can wear these for 1-2 hours.

    I plugged them in with the uselessly short wire included in the box. That wasn''t going to work. Then I added a 4" extension cord. The sound, even through my Dell laptop or my HP tower was very good. They don''t have the powerful bass that my $50 inside-the-ear-canal ear buds have. But for over-the-ear cans, they''re pretty good.

    Next, I tried the noise reduction. After reading some of the glowing reviews I expected I would hear nothing but my heart beating. Sorry to disappoint you. The NR is very good. The NR is much better than the $300 Bose 3 headphones I tried 15 years ago and immediately returned for a refund. It does completely block out my neighbor''s landscapers (yeah!) and my neighbor''s construction (workers). And they even block out the annoying hum from my overhead lights and the annoying noise from my laptop fan. That was a pleasant surprise. But the reason I bought them for to block out the landscapers, so I am keeping them. But do they match the glowing reviews I read before I ordered them? No. They do not block out people''s voices, of the TV set downstairs. I was hoping to use these when flying, instead of my inside-ear-canal ear buds. No chance. If you don''t like to listen to people on your airplane yapping, stick with inexpensive ear buds.

    Last, I disconnected the wired connection and tried Bluetooth. It connected easily to my iPod, my Windows 10 PC, and my Windows 10 laptop. With Bluetooth, at best the sound quality is mediocre. It''s about on-par with my $30 Plantronics headset when they are wired (although the Plantronics headset doesn''t have NR). At worst, the sound with Bluetooth and Windows 10 is terrible. Sometimes it sounds like it coming through a flanger. The sound volume phases through either the volume swaying up and down, or the bass/treble is swaying up and down. I have not experienced this problem when connected through BT to my iPod. I saw on Reddit this is a known problem due to the limited CODEC''s supported on Windows 10. The Reddit poster suggested plugging them back in through the wired connection. I did that, and they sound very good.

    So, my conclusion:

    For comfort I''d give them 8/10. For the price I expected them to be a bit more comfortable.

    Noise reduction: If you''re sitting at your desk they''re excellent at blocking out office/house noises: 10/10. But if you''re on an airplane and want to block out people yapping away, or if you want to block out your coworkers yapping in the office, you might be disappointed: 3/10.

    Bluetooth connectivity. We expect it to be easy. That''s the purpose of BT. 10/10

    Bluetooth sound quality with Windows 10. This is where they disappoint. I give them 4/10. And don''t throw away the 1/8" plug that comes in the box. You will need it. You might not have this problem with an iPod, but there''s no way I''m going to fiddle with a tiny iPod when I''m sitting at a desk.

    Value for the money: 8/10. They are very good (with a wired connection). But they do not live up the glowing reviews I read on the internet (yeah, what was I thinking).

    Andy Frazer
    I stand by everything I wrote here. Feel free to tell me if you disagree. I know I''m right :-)
    104 people found this helpful
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    mikemike
    5.0 out of 5 starsVerified Purchase
    better sound then xm3
    Reviewed in the United States on August 19, 2020
    Color: Black
    definitely better audio-hi-fi than xm3 -- more openness and definition. note: to pair with my walkman wm1a i set up bluetooth pairing on walkman, BUT, as with xm3, i have to turn off the headphones first and restart them by PUSHING POWER ON, AND HOLDING IT... See more
    definitely better audio-hi-fi than xm3 -- more openness and definition.

    note: to pair with my walkman wm1a i set up bluetooth pairing on walkman, BUT, as with xm3, i have to turn off the headphones first and restart them by PUSHING POWER ON, AND HOLDING IT PRESSED FOR 7 SECONDS. devices then connect.
    74 people found this helpful
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    Top reviews from other countries

    Aakash
    1.0 out of 5 starsVerified Purchase
    Tinnitus inducing headphones, now my life is miserable can’t even sleep at night.
    Reviewed in India on September 19, 2020
    Edit: After almost four month of usage i found that noise cancelling makes me sick. I feel like nausea and feverish for 1-2 to days. Worst thing I’ve developed tinnitus because of these headphones. Older review This is my first Bluetooth headphone, never been fan of...See more
    Edit: After almost four month of usage i found that noise cancelling makes me sick. I feel like nausea and feverish for 1-2 to days. Worst thing I’ve developed tinnitus because of these headphones. Older review This is my first Bluetooth headphone, never been fan of Bluetooth because of poor audio quality. When Sony released ldac codec i was really happy and was waiting for xperia but they decided to close their mobile division. After that was waiting for pixel 4 but google’s mobile division has bunch of idiots. Finally bought iPhone which has crappy audio quality but I suggested one of my senior xm3s and to my surprise they sounded really well on iPhone too. After lockdown i was really frustrated with the news channel that my parents watches. Waiting for xm4 can’t be more painful. Now coming to review ANC: i felt no difference compared to xm3, they block the rumble of fans, coolers and pump set but are unable to block the voice of people talking(irritating voice of arnab goswami). They didn’t even changed xm4’s pressure inside the cans after anc is enabled. I still get the same headaches. Audio quality: not going to write like pretentious audiophile. These headphone are quite versatile if you are bass head then sony has it covered for you (which most of the people like here), bass was way overpowering for me on full setting but i don’t like bass at all. I mostly listen to linkin park, so i set base level at -4 and equaliser on bright preset. This is by far the best audio product i have ever used. Audio quality wise here is my ranking. SM es 18<Creative ep830<SM e10s<Fiio f9 pro<one more triple driver<xm3<xm4. Battery life: I was doing burn in procedure of these headphones, so i kept headphones at max possible volume, so you may get better battery life. I got 18 hr of battery life with anc on. After unboxing battery went down from 100 to 60 in a 10 min and i was afraid that i got faulty unit but thank god a full charge fixed it. Comfort:Ear cups are bigger than xm3s and hence more comfortable too. After walking with them for half an hour on roof my ear got all sweaty. Multipoint connection: Works flawlessly, although switching music from one device to another is bit erratic. Audio lag: I also connected it to airtel xtream box and watched a complete episode of boys with no lag at all. Speak to talk: still prefer the old put you hand on right ear cup. Pause when headphone taken off: work 8 out of 10 times. 360 deg reality audio: sony has give 3 months of free subscription of nugs.net but difference was not deal breaker. Accessories: you get 3.5 mm male cable from both sides, thank you sony for that. Charging cable is really short i mean really. You can use the provide cable just with power bank or laptop. You also get airplane adapter and carry bag too. Sorry forgot about mic Mic: It is better than my iPhone 11 pro, my friend used to complain a lot about low volume from my side but with xm4 they had no problem talking to me.
    866 people found this helpful
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    Nikhil Ranjit
    4.0 out of 5 starsVerified Purchase
    As someone else in this review section said " conditionally recommend"
    Reviewed in India on September 19, 2020
    Update sept 26 Got the replacement set and they sound do much better than the first ones I recieved. This kind of issues is unheard of from a product that costs 30k not gonna lie. Seriosuly? A defective pair of headphones ? Unexpected sony ! Update- sept-25 So I was using...See more
    Update sept 26 Got the replacement set and they sound do much better than the first ones I recieved. This kind of issues is unheard of from a product that costs 30k not gonna lie. Seriosuly? A defective pair of headphones ? Unexpected sony ! Update- sept-25 So I was using these like.usual when I started hearing a shrill noise from the right side earcup! Tried it with multiple devices , persistsnt shrill noise with noise cancelion and no music( my room''s fan was off ) . Replacing for a new pair . Will update I''m not a "audiophile" but I''ve tested and heard many headphones/earphones in search of the "perfect" pair of cans for me. Perfect is a subjective term and will vary from person to person. I bought these becasue of all the hype with the xm3''s and as a customer the "next" version would obviously be better right ? So, come delivery day. I ooened these, set them up, updated the firmware and started listening . These sound , ok. For something that costs 30k, these sound average at best. The noice cancelling is good but I need to test it more , possibly on an airplane ( whenever that happens ) When something is this expensive you automatically have some expectations from it right ? It has to perform at the 30k level ( I hope the reader is getting what I''m trying to say) . The software features are great , the build feels premium, the connection is strong. P.S if you intend to use the multipoint function you will loose audio quality . LDAC uses two lanes ( max for bluetooth 5.0) and when you use multipoint it switches to SBC ( 1 lane ) so expect quality loss. Windows doesn''t support LDAC so you will loose significant quality when connected to a pc. I''ll update the review after the burn in period . I won''t be returning these since these are just too damn comfortable but doesn''t justify the 30k price tag it demands for the sound quality I''m getting as of 20 sept.
    188 people found this helpful
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    g
    5.0 out of 5 starsVerified Purchase
    Initial Impressions: They''re good
    Reviewed in India on September 20, 2020
    Update: (Mar 9, 2021) As someone mentioned above, I too started having tinnitus issues only after wearing these headphones. I was under impression that it might be due to cold weather or something else but it seems many people are facing similar issues with ANC headphones....See more
    Update: (Mar 9, 2021) As someone mentioned above, I too started having tinnitus issues only after wearing these headphones. I was under impression that it might be due to cold weather or something else but it seems many people are facing similar issues with ANC headphones. I would also like to mention that I had COVID-19 earlier and tinnitus might be a post symptom from it. Initial 12hrs usage impressions: (Sep 20, 2020) Super comfortable. I am not an audiophile but these sounds amazing. ANC is great (tested indoors as of now). Dual device connection is also great. Great connection range. Speak to Chat works great but it has some obvious issues (something you need to get used to). Ambient Sound is also nice. Update: ANC cancels out the vehicular traffic sounds as well (horn sounds, movement), a bit dangerous considering you are planning to take a walk/run sideways. You can tweak the ANC settings via the Sony ANC app. Speak to chat can be finicky at times, there is a slight delay of 2secs. Sometimes it just fails to recognise and sometimes it gets triggered without speaking anything. My suggestion to buyers, don''t go by the online reviews, it might be a good purchase for me but not for everyone. Try them out at some retail store before buying. I might update this when I have something more to share.
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    BobHartleyGPS
    5.0 out of 5 starsVerified Purchase
    Buy this thing for noise cancelation!
    Reviewed in Canada on September 29, 2020
    If you are looking for noise cancelation at its best, don''t look elsewhere and buy this immediately. Of all the comments that have been said about being not enough this, not able to do that, I think they are all untrue or either an unlucky manufacturing defect. Launch...See more
    If you are looking for noise cancelation at its best, don''t look elsewhere and buy this immediately. Of all the comments that have been said about being not enough this, not able to do that, I think they are all untrue or either an unlucky manufacturing defect. Launch products are not perfect from the start, it''s bound to happen. The only thing I do not use are the microphones for making calls, so you can check online and see for yourself about that aspect. Let''s break this down in points. (TLDR at the bottom) Comfort/Ergonomics: Without a doubt the most comfortable headphones I ever wore. People seem to complain that it''s not as comfortable as the XM3s, I say it''s pretty dang comfortable considering that I wore this thing for more than 5 hours straight and had no neck pain or itching whatsoever. The weight of these headphones is so light that when the box came in, I thought I had been scammed and the headphones weren''t in the box. 250 ish grams is really light (0.55 pounds) for headphones. The ears are big enough, the line of the muffs doesn''t overlap too much towards the neck and the cushion material adapts really well to your head, both on the top of the frame and on the ear muffs. Sound/frequency response: I have been mixing/mastering for multiple years on flat studio monitors. Out of all the headphones that I have or I have tried, these are the closest of being pretty much flat, once you cut 3-4 dB from the 400 Hz fader (pretty sure it''s an octave bandwidth, or a little more, so it covers at least from 282 Hz to 566 Hz when you adjust it) on the equalizer in Sony''s Headphones app. I have attached the frequency response curve as an image in this review. The bass is not overwhelming, (although if it''s your style, it delivers with the clear bass knob, which probably covers 250 Hz and below), the highs are not too sharp and there''s no spike in the high mids (2500-5000 Hz) or in the high end (above 5000 Hz). The only problem is the low mids at around 400 Hz, which thank god they have a fader for that frequency. No matter what brand you choose, low mids are ALWAYS a problem in headphones. By the way, sound separation is excellent once I made that adjustment. Thank Sony for giving you the option! The frequency response when using Bluetooth is between 15 Hz to 17 040 Hz. Beyond that, it starts to wane off. I have up to 19.1 kHz in my right ear and 18.3-18.4 kHz in my left ear, so it''s not on my side. Considering that my phone has a terrible audio output (it cuts at 15 kHz), it''s an upgrade for me. Also, considering on how many people listen to their music too loud for the last 25 years, I would be highly surprised that people that claim the high end isn''t well defined actually know what they are talking about, and most probably don''t notice the difference. Same thing with audio CODECS disappearing from the XM3 (the XM4 has 3 and the XM3 had 5), above 256 kbps at variable rate and 320 kbps at constant bit rate, you don''t notice anything if the conversion was done right. Above those values, me and my friend call this "Placebo Quality". Compression and brickwalled mixes affect the quality perception GREATLY. Search NPR sound quality test online. It proves my point. So in conclusion, if the song you are listening sounds like garbage, it''s because it was mixed/mastered like garbage (probably mixed nowadays because they brickwall often at this stage). These are hands down the best headphones I ever tried. Period. Including my Sennheisers that I used for multiple years. Noise cancelation: I was highly surprised at not only the sensation on your eardrum being pushed in not being super apparent compared to other models, which are quite frankly unbearable in the long run, but also the capabilities of phase canceling of these headphones (the actual term of canceling out waveforms is called phase canceling, noise canceling is a marketing term for people not familiar with audio, since the majority of people don''t know what is phase). Transients (such as impacts) are impossible to isolate because they are too fast to sample and to invert the phase to create cancelation. Steady noises are the only ones that allow the headphones to sample them and invert them, because there''s a processing delay. Stop hitting a table like someone I know was doing to test headphones, it''s worthless. The amount that is being canceled out is out of this world compared to previous generations that I have tried. I can''t wait to try them on a plane. High end will remain because it''s the most difficult part of the waveform to cancel, since it''s the most precise and the one that takes up the most information in a signal. I was standing next to a washing machine during its max spin cycle, could barely hear it with audio of people talking in my headphones. Without playback, you hear the high end when you''re right in front of it. As soon as you close the door, it pretty much vanishes. If you have noisy neighbors or live in an apartment, buy this thing! You won''t regret it. Battery life: Outlasts my cell phone by a hundred years. In 2 hours of use, not even 10% used. Specs are believable. In conclusion, buy this thing if you are looking for noise canceling! TLDR: -Super comfortable -Amazing in sound -Amazing in noise canceling and battery life matching specs
    151 people found this helpful
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    Abe Link
    1.0 out of 5 starsVerified Purchase
    Microphones useless for Zoom/Teams/WebEx/Skype/Phone callls
    Reviewed in Canada on September 6, 2020
    I wanted to replace my old Bose in-ear noise cancelling headphones with something more comfortable and that works better. I spent hours reading reviews, and settlled on the Sony WH-1000XM4. When I received it, I was amazed how good everything sounded through them, and how...See more
    I wanted to replace my old Bose in-ear noise cancelling headphones with something more comfortable and that works better. I spent hours reading reviews, and settlled on the Sony WH-1000XM4. When I received it, I was amazed how good everything sounded through them, and how well the noise cancelling worked. And they were comfortable to boot! However, the next day I did my first Zoom call, and a colleague told me that I sounded like I was in a tunnel, and that he couldn''t make out what I was saying. I switched to my old Bose set, and everything was fine. That evening, i called Sony support. I spent about 30 minutes on the phone with the very nice support person, including making calls from my phone vs my computer, resetting the headphones, etc, etc. It didn''t help. He denied that he had heard of microphone problems before. He asked that I send the headphones to Sony for a replacement, thinking that they were a lemon, but I told him I''d rather just return them to Amazon. Which I did. requesting an identical replacement. A day later I had the new ones. And there was the same problem of poor mic quality, with weird static-like sounds and muffling. At this point, I decided to solve the problem. I tried the following, using recordings of Zoom calls to monitor the quality: 1) Single vs dual bluetooth connectivity. 2) Different microphone volume settings. 3) Different degrees of noise cancellation (including none at all). And probably a couple that I am forgetting. Nothing helped the poor mic quality. I then really searched the web, and found out that although there are plenty of wonderful reviews, hidden in the reviews where the mic is used are clear examples of problems with the microphone. I then called Amazon to request another return, but used the microphone from the headphones, and then switched to my phone. The representative could hear the difference easily, and said she had trouble understanding me when I used the headphones. So I am giving up, and will buy a different brand. I am writing this long review to spare my fellow Amazonites who need to use a microphone the pain of having to return items.
    87 people found this helpful
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